Terms of Use
Effective date: October 2025
These Terms of Use (“Terms”) are a contract between you (“you”, “User”) and Lia Corneo Ltd (“we”, “us”, “Lia”). By accessing or using our mobile application, course materials, website or services (collectively, the “Service”), you agree to these Terms.
If you do not agree, do not use the Service.
1. Quick summary (plain language)
Lia is a course + AI mentor chat. When you buy, access starts right away.
No refunds after you get access (exceptions for fraud or clear mistakes).
You can delete chats and in-app data. For full deletion of account records, email [email protected].
By using Lia you accept the Terms below.
2. Eligibility
You must be at least 16 years old to use the Service. By using the Service you represent that you are 16 or older. If you are an organisation, you confirm you have authority to bind it to the Terms.
3. Accounts & access
Sign up & auth: You will log in with email and password via our authentication provider (Supabase). Keep credentials confidential. You are responsible for activity from your account.
Profile info: Keep your display name and other personal data accurate.
4. Course & Bot descriptions
Course: Digital course content provided as educational material. We aim to provide practical guidance but make no guarantees of outcomes (e.g., “going viral”).
Bot (“Lia”): An AI agent trained and configured to reflect Lia Corneo’s style. The bot provides suggestions and conversational feedback. Outcomes vary and depend on your use.
Informational Use Only. The Lia bot and course content provide general creative and educational information. You acknowledge that outputs are generated automatically and may be inaccurate or incomplete. You agree not to rely on them for legal, financial, medical, or safety-critical decisions.
5. Payments & subscriptions
Purchase model: Course purchases are one-time payments. Bot access may be provided as a recurring subscription after an initial free period offered at our discretion.
Billing: Payments are processed by Stripe. We do not receive or store raw card numbers. Prices may vary by location and may include applicable taxes; Stripe may compute taxes at checkout.
Renewals & cancellations: Subscriptions renew automatically until cancelled. Cancelling takes effect at the end of the current billing period. Manage cancellations via the Stripe Billing Portal (link sent at purchase) or by emailing [email protected].
Refunds: Except for fraud, duplicate charges, or where required by law, purchases are non-refundable once access to the digital content or bot is granted.
Prices are displayed inclusive of VAT where applicable. If Lia Corneo Ltd becomes VAT-registered, we reserve the right to charge VAT retroactively where required by law and to issue compliant invoices through Stripe.
6. EU withdrawal (consumer rights)
By requesting immediate access to digital content, you agree that you will lose your statutory right of withdrawal under EU law (the 14-day cooling-off period) once we begin providing the digital content.
7. Acceptable use
Do not use the Service to:
break laws or promote illegal activity;
harass, defame, or threaten individuals;
infringe intellectual property rights;
attempt to reverse engineer, extract or reproduce the underlying AI models or service internals;
engage in scraping, automated data harvesting, or spamming.
We may suspend or terminate accounts for abusive behavior or repeated violations.
8. Intellectual property
Our IP: We own or license all rights in the Service, including code, UI, course materials, brand assets, and documentation. Except for the limited license below, you have no rights to the Service’s IP.
License to you: On payment and subject to these Terms, we grant you a limited, non-transferable, non-exclusive license to access and use the Service for personal, non-commercial use.
Your content: You retain ownership of your messages and content. You understand and agree that anonymised or aggregated data derived from your interactions may be used to improve our algorithms and train future versions of Lia. Personal identifiers are removed or masked before such use. By using the Service you otherwise grant us a worldwide, non-exclusive, royalty-free license to use, copy, adapt and anonymise your messages for the purpose of operating and improving the Service, including model training, analytics and research. We will not sell your personal data.
9. Feedback & ideas
If you provide suggestions or feedback, you assign to Lia Corneo Ltd all right, title and interest in the feedback with no obligation to compensate you.
10. Data & privacy
Our Privacy Policy explains how we collect and process personal data. By using the Service you consent to our processing in accordance with the Privacy Policy.
11. Warranties & disclaimers
As-is basis: The Service is provided “as is” and “as available.” We expressly disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
No guaranteed results: We do not guarantee that use of the Service will produce any particular business or personal result.
12. Limitations of liability
To the maximum extent permitted by law, Lia Corneo Ltd and its affiliates will not be liable for:
indirect, incidental, special, consequential, or punitive damages;
lost profits, revenue, data, or business interruption;
claims caused by third parties or force majeure events.
Our total aggregate liability for direct damages will not exceed the total amount you paid to us in the 12 months preceding the event giving rise to the claim.
13. Termination
We may suspend or terminate your access for breach of these Terms, suspected fraud, or legal reasons. On termination, your license ends and we may delete content in accordance with our retention policy. Certain liabilities and rights (e.g., intellectual property, limitation of liability) survive termination.
14. Arbitration & governing law
Informal resolution: If a dispute arises, we ask you to contact us at [email protected] so we may try to resolve it informally first.
Arbitration Details. Any arbitration will be administered by the Cyprus Chamber of Commerce and Industry Arbitration Centre in accordance with its rules in force when the notice of arbitration is filed. The seat of arbitration will be Limassol, Cyprus; proceedings will be conducted in English.
No Class Actions. You and Lia Corneo Ltd agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class-member in any purported class, collective, or representative proceeding.
Fallback Venue. If arbitration is found unenforceable, disputes will be heard exclusively in the courts of Limassol, Cyprus.
15. Assignment / change of control
We may transfer or assign these Terms and related data in connection with a merger, acquisition, sale of assets or other change of control without prior consent. If we do so, we will use reasonable efforts to notify users. This allows service continuity in the event of an exit or sale.
16. Miscellaneous
Entire agreement: These Terms and the Privacy Policy are the full agreement between you and Lia Corneo Ltd about the Service.
Severability: If a provision is invalid, the remainder remains in force.
Waiver: Failure to enforce a right is not a waiver.
Notices: We may provide notices via the email you provide or by posting on the Service.
Language: These Terms are drafted in English, which shall prevail over any translation.
Contact: [email protected]
17. DMCA & infringement claims (copyright)
If you believe your copyright has been infringed, contact [email protected] with a clear notice including:
identification of the copyrighted work;
location of the infringing material;
your contact details and a statement made under penalty of perjury that the information is accurate.
We will respond reasonably and may remove or disable access to infringing materials.
By continuing to use Lia, you acknowledge that you have read and agree to these Terms